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Home > Services > Data Management Services > Master Management Services
 
Master Data Management (MDM)
MDM is a comprehensive method of enabling an enterprise to link all of the relevant data within its critical line of business applications into a single unified view or reference base. When properly done, MDM streamlines data sharing among personnel and departments. In addition, MDM can facilitate computing in multiple system architectures, platforms and applications. The benefits of the MDM paradigm increase as the number and diversity of organizational departments, worker roles and computing applications expand. For this reason, MDM is more likely to be of value to large or complex enterprises however smaller organizations can benefit from a sound MDM strategy as well. When companies merge, the implementation of MDM can minimize confusion and optimize the efficiency of the new, larger organization. For MDM to function at its best, all personnel and departments must be taught how data is to be formatted, stored and accessed. Frequent, coordinated updates to the master data file are also essential.

Similar to other large-scale enterprise solution undertakings, the challenges are not limited to a technology selection. Executive-level understanding and involvement, clear and unwavering data ownership policy, discipline [i.e. starting small and building on success], and the engagement of the business side as owners of the process are critical to the success of an MDM initiative.

 
Key Benefits of MDM
 
  • Accelerated Time to Market. MDM provides a single system for creating and maintaining product information, promotions, and rich, accurate consumer communications via online and traditional channels.
  • Optimized Supply Chain. A single, accurate and agreed upon definition of products and suppliers, made possible by MDM, eliminates duplication, increases buying power, and provides insight into supplier relationships.
  • Increased Revenue. MDM contributes to better customer relationships. By creating a single 360 degree view of customers, MDM helps sales, marketing, and service teams better anticipate customer needs, provide targeted offers, and improve customer service.
  • Improved Operations. IT departments use MDM to eliminate information silos that have developed across their companies, reducing integration and maintenance costs by eliminating redundant systems, enabling collaboration, and improving business productivity.

Annik’s MDM Capabilities

 
  • Annik offers unique value within your MDM initiatives as we have developed a strong competency and understanding around MDM’s strategic purpose, the necessity to blend and direct technology, process, and personnel toward the goal of developing a single view of the key business entities [customer, supplier, product, campaign, etc].
  • Annik has also built an understanding of the leading commercial MDM platforms and has built effective solutions upon these platforms.
  • Annik can integrate our Data Quality and Governance [DqG™] solutions as key components within your MDM program, enabling you to leverage proven experience and capabilities in addition to tools and processes inspired by delivery excellence and reinforced with Six Sigma™ methodologies.
  • Annik is a strategic data services partner within massive-scale MDM initiatives encompassing some of the largest CRM databases in existence. Our leadership within the data quality and governance domains coupled with our focus and use of over-assurance methods defines our differentiation.

Annik also recognizes that no single vendor provides a comprehensive solution to encompass key data management processes within data lifecycle. We work along best-of-breed data management products and focus our services to provide you with tangible gains in effective use of your data – engaging processes technical and manual to cleanse, repair hierarchies, link and merge, standardize, and enhance your information assets to enable you to recognize valuable gains in overall quality and effectiveness of those assets.

 
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