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| Home > Services > Data Management Services > Business Intelligence |
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| Business Intelligence |
BI commonly refers to technologies, applications, and practices for the collection, integration, analysis, and presentation of business information and also sometimes to the information itself. The purpose of business intelligence is to provide increase visibility into key business metrics and, in turn, providing a more accurate basis or version of the truth upon which more informed decisions can be made.
BI systems provide historical, current, and predictive views of business operations, most often using data that has been gathered into a data warehouse or a data mart and occasionally working from operational data. Software elements support reporting, interactive "slice-and-dice" pivot-table analyses, visualization, and statistical data mining. Applications tackle sales, production, financial, and many other sources of business data for purposes that include, notably, business performance management.
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Key Benefits of Business Intelligence |
- Improve Customer Satisfaction & Retention – Proactively monitor and manage how your customer is treated through all touchpoints [sales, marketing, service, channels, etc]. Let your customers have no doubt that you appreciate their business and you intend to keep them happy.
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- Increase Revenue – BI offers solutions for understanding customers’ needs and responding to market opportunities and further enables you to accurately assess the value of market segments and individual customers and help retain the customers who deliver the most profit to your company.
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- Improved Financial Reporting, Regulatory Privacy and Security Compliance –Fully-aligned BI deployments enable full financial transparency, compliance with SOX, Basel II, and other regulatory acts.
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- Improved Decision-Making – When deployed effectively, BI enables organizations to collect, process, and analyze financial and other performance data based on consistent measurement formulae [enterprise-wide] upon which key performance indicators are dependent yielding more accurate reporting upon which executives operate.
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- Uncover Operational Variances – Monitor critical business operations within supply chain, sales, service, etc. When BI applications are properly plugged into your operations, you increase visibility and are able to embed and enforce business policy via exception-based reporting rules.
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Annik’s Value within Your BI Investment |
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Annik’s BI solutions include data processing and analysis, design development and composition of BI reporting and analysis tools [enterprise and departmental reports, OLAP analysis, advanced and predictive analysis] in a variety of form factors [custom portals, commercial BI tools, embedded within Microsoft Office applications, desktop, web].
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Annik’s Data Quality and Governance [DqG™] solutions further enable improved effectiveness and ROI within your BI systems by ensuring incremental data quality gains across financial, supply chain, customer, marketing, product, and service application domains.
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