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To act as Client's point of contact for any issues related to Murex MO and MLC implementations. These issues may range from technical problems, system usage questions, reporting, interfaces, limits setup, deal authorizations/ transaction validation, P&L related investigations, payment and settlement related issues and configuration changes etc.
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| * | Carry out the Analysis of the issues raised by the client, classify them appropriately as bug/ enhancement, suggest appropriate resolution action and ensure delivery of the same
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Ensure timely and accurate resolution of client concerns
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Write and distribute technical and functional documents
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Take the knowledge transfer from the existing support team or the Murex implementation team as the case may be such that the support system transition is transparent to the user
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Analyse, design and configure, Middle Office and MLC functionalities within Murex System, including Limits controller, Risk Dimensions, Limit authorization and exceptions workflows, P&L, cash flows, market operations, pricing, simulation, market data, trading and hedging processes, payments, accounting, documentations etc.
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| * | Carry out configuration of new risk reports or enhance the existing reports and views
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Carry out configuration of Murex Datamart
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Carry out configuration of new business processes in MxML exchange
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Carry out migration of the configurations and the User data across versions
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Assist and train the customers on the usage of various system functionalities including support to business and IT users on respective roles
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Support the integration of Murex system with other systems in the organization by specifying the requisite interface specifications
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Understand the client business processes and layout the efficient automation process to be implemented in the Murex system
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Carry out configuration of lifecycle management of various financial products and static dimensions in the system
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Setting up of various instruments in the Murex system, along with the setting up of the relevant market data, pricing engines etc.
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Configuration of deal processes including different types of deal authorization workflows
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Setting up in place various limit structures as per the requirements of the banks
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Monitor deadlines and priorities, clarity and precision of documentation, and quality and rigorousness of testing
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Diagnose technical and functional situations for the client by closely analyzing the situation, establishing links with the Murex platform, and acting accordingly
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