ISO 27001 CERTIFIED Edition 4, 2008
  As we embark on a new year, I want to wish every one the very best to achieve your goals 2008.  
 
"When we were challenged, when we had to win, we stuck together and played with a fury and determination that could only come from team spirit. We had a pride in our performance that was very real.”
  New York Yankees  
 
Hello 2008
     
  Jon Harding - Chief Strategist  
We are witnessing a fundamental shift towards research that is immediately actionable and helps managers actually make decisions from research. One of my old acquaintances, who runs research at one of the largest CPG companies, called me last month. His biggest dilemma was how to put ROIs on a study he was running with a research company.
     
 
“If I can get one decision from the current study and trace that decision back to something tangible, I won’t fire my research company”.
 
     
 
The reference was in jest, but supports the shift from pure data presentation to generating insights. Over the next few months, you will look at some products and approaches that help you make better business decisions coming from Annik.
 
     
 

Be on the lookout!

 

Latest News
Annik CEO - Rahul Sahgal's prediction chosen by a top business publication
Ron Brotherton joins Annik as Vice President Business Development
Deloitte Fastest 500 APAC 2007, for the second year in a row
Feature
  The Art of Market Research & Analytics
Quality Tip
  How to use Six Sigma Rigor For Market Research
Contact us
   
 
Hello 2008
 
 

As we bid goodbye to 2007 and look at our growth in 2008, we wanted to share with you some of the achievements of last year. 

We take pride to share with you our milestones achieved in 2007.

 
     
 
  • We have grown to more than 400 people supporting geographies like the US, Europe (including languages), Australia, South Africa and Asia Pacific. Annik is one of the few companies with a 24 hour coverage / support.

  • Expanded our presence by opening a US office and had Jon Harding ( ex-TNS) joining us as a Chief Strategist

  • We successfully went through our recertification on ISO 27001 and went through a successful appraisal for Capability Level 3 for CMMi

  • During the year, we also achieved a new high by growing our Client Satisfaction ratings to 4.76 on a five point scale

  • Annik created a separate Research Services group to support our clients in managing complete studies; hired a Head (ex TNS lead). Also got our process audited by an external agency for Online Research studies across geographies

  • Numerous programmers got certified by Confirmit on the Confirmit platform. We also got enrolled as a Certified Partner in the Confirmit Marketplace www.confirmitmarketplace.com

  • Added Dimensions capability; created a dedicated team who work on this new SPSS platform. The new module has multi mode capability and also Project coordination across Survey Programming, Fielding & Data Processing
 

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LATEST NEWS
 
Annik CEO- Rahul Sahgal's views on the market research industry published by a top research journal
 

Rahul is the founder and CEO of Annik Inc, one of the leading Market Research and Data Analytics outsourcing companies in India. Having spent 10 years in the US working with some of the Global Leaders in Market Research, including NFO, now part of TNS.

As the President of Annik, Rahuls’ views reflect the paradigm shift towards insights generation, rather than pure data analysis and presentation. He predicted, "As clients continue to demand insights versus surveys and data, a new breed of company will emerge. It will leverage clients' in-house information and find ways to analyze continuously - collected data in context, using domain expertise. For these companies, technology will be an enabler-not the solution - putting insights in the hands of the managers who need them when they need them. This won't be about delivering survey results better and faster, these actionable insights will be multi-dimensional and come from multiple data sources (internal, primary and secondary).”

Research Business Report (RBR) by “RFL” addresses the technological, methodological and economic changes impacting the research industry. It delivers up-to-date and useful MR news. It reveals important product and service introductions that are changing the research world of clients and vendors.

 

Ron Brotherton joins Annik as Vice President Business Development

 


Ron has over 16 years of sales, consulting, and account management experience dealing with mid-market and Fortune® 500 clients. He has had diverse industry exposure, including Automotive/Manufacturing, Energy, Insurance, Financial Services, IT, Retail, CPG and Media.

Ron joins Annik from MicroStrategy. His career has spanned positions at Siebel, NAVTEQ, Bentley and Intergraph. He is a certified Siebel professional and has worked on various IT platforms, CRM & System Integration solutions.

Commenting on this move Rahul Sahgal, Annik CEO said “We are proud to announce the opening of our US Office, a major milestone in Annik’s growth.  This new office will allow us to get closer to clients and provide quicker and more domain-specific responses to client needs.  By having Ron on board, we have also added to our capability in the Data Management space where we have developed quite a formidable competence.  Ron’s skill set and proven expertise in the Data Management arena is an asset to our team. As we grow, we are closely looking at the ideal mix of Onshore - Offshore talent to optimize our service delivery model"

   
Deloitte Fastest 500 APAC 2007, for the second year in a row
   


Annik was selected as one of the fastest 500 companies in Asia Pacific by Deloitte based on our growth, second year in a row.  Annik has seen an outstanding growth in the past few years and continues to do so. This award will certainly spur us to greater heights, as we look at sustaining our growth and profitability.


Annik has grown under the Management of strong leadership and an eye for quality. We have been competing on a world class platform of market research services by using the best in the class technology. Our forte is to increase growth with innovative use of technology coupled with our domain knowledge in research.

   

Here are some key trends that emerged from this year’s Deloitte Asia Pacific rankings:

   
  • The three-year average revenue growth for all 500 companies significantly increased from 399 percent in 2006 to a notable 540 percent in 2007, a 141 percent growth from last year’s figures. The record level surpasses the previous highpoint reached in 2005 (518 percent) and 285 percent in 2002, when the rankings started with 250 winners. (The field was subsequently expanded to 500 in 2004.) The current high growth is mirrored in Europe, Middle East and Africa (EMEA).

  • Taiwan is home to the largest number of fast-growing companies in this year’s ranking (99 companies). India’s contribution of ranked companies grew from 54 in 2006 to 82 this year, indicating India’s emergence as a tech-acceleration nation.

  • South Korea's representation declined by 18 percent to 82 companies though it still remains among the top 10. Japan and New Zealand increased their contribution of companies by 21 percent and 22 percent respectively, from the 2006 program.

  • The top-performing sector in 2007 is software with 129 fast-growing software companies making the rankings. Semiconductor, components and electronics and the communications/networking sector are gradually catching up with 120 and 83 ranked companies respectively.
 
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Feature

   

The Art of Market Research & Analytics

 

Market research & Analytics is widely considered as ‘science’ and there is little doubt that the discipline is strongly imbedded into the sound principles of mathematics and statistics.  However the MR professionals will strongly agree that in practice it is as ‘art’ as science and it is this ‘art’ that differentiates a researcher from the rest.

Contrary to the popular notion the beauty of a ‘piece of research’ lies more in its utility value than the tools and technique used. Sometimes researchers need to stretch beyond their study to show the utility value. Here is an example of how pure data interpretation needs to be stretched beyond the realm of science, into an art.

Once we were presenting the findings of communication & brand track to a pharmaceutical client when the client shot back saying he has little faith on the numbers. We stopped the presentation and after discussing with client we realized that the client has spent a lot on his campaign and there are many executions running. Most of the executions were approved by the regional team. On further inquiry we learnt that client has not done any copy testing in that particular market. We took the historic spend data for different executions for the last 3 years. We classified executions as ‘successful’, ‘moderate’ and ‘loser’ and understand their response to the spend pattern. Based on that we did predictive modeling indicating

  • the kind of success client will achieve in all the three scenarios
  • the threshold period required for an execution to get response as per the expectation
  • the maximum response that an execution can get

We applied the model to our case and it was revealed that the support provided to most of the executions were either too short period or too little (in terms of GRP) to show result. This acted an ‘eye –opener’ to the client.


The reason we missed all these in our initial presentation was ‘lack of perspective’.  The client din’t give us this information till the problem was spotted. A Data is data it’s the ‘perspective’ which helps to draw an insight and that’s an ART.  

     
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Quality Tip
     
  How to use Six Sigma Rigor For Market Research
 
   

In Data Processing service line, the Sigma level defines the capability of a process or how well a process is performing.  Process capability can be translated to the allowable defects per million opportunities.

In order to calculate Process capability, all the work products are sent to the QC team (before being delivered to the Client).  The QC team checks the work products against pre-defined standards and guidelines.  The work product is delivered to the client after the QC signoff. The output of QC is a defect log in which all the internal defects get collated project-wise on a monthly basis.  The defect log is used as an input to calculate the Process Capability of DP service line. 

Process Capability: 

The calculation of a Process Capability is based on the number of
“Defects Per Million Opportunities (DPMO).”

In order to calculate the DPMO, three distinct pieces of information are required:
a) the number of units produced (job/presentation)
b) the number of defect opportunities per unit (# of Rows in Tables/# of Slides*2 & Delivery Date)
c) the number of defects (Non-compliance to Accuracy & TAT)

The actual formula is:

DPMO = (Number of Defects X 1,000,000)

(Number of Defect Opportunities/Unit) x Number of Units)

 
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CONTACT US
 


Annik is continuously engaged in harnessing the power of Information Technology. To schedule a demo of our products, please email to lavanya.tagra@anniksystems.com
 
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